Terms & Conditions

Terms and Conditions

1. Introduction
Welcome to LuBigBall Promo (“we,” “our,” or “us”). By using our website (https://promo.lubigball.com), you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Offered
LuBigBall Promo assists content creators in boosting content reach across all social media platforms. Our services are paid and subject to the terms outlined here. We do not support any universally illegal content.

3. User Accounts & Membership

  • Users must create an account at the time of purchase.

  • WooCommerce processes account creation and transactions.

  • Users must provide accurate information.

  • We reserve the right to suspend or terminate accounts for violations of these terms.

4. Payments & Billing

  • Payments are processed via PayPal, including card payment options.

  • All transactions are final unless stated otherwise in our Refund & Cancellation Policy (see Refund & Cancellation Policy).

5. Content & Intellectual Property

  • Users do not upload content to our platform; only links to their social media content are submitted.

  • All content on our website is owned by LuBigBall.

  • Unauthorized use of our content is prohibited.

6. Prohibited Activities

  • Users may not engage in any activity that violates South African law.

  • We do not support, promote, or engage with illegal, harmful, or unethical content.

  • Users may not attempt to manipulate or exploit our services in any manner.

7. Limitation of Liability

  • We are not responsible for service interruptions, data loss, or any indirect damages arising from our services.

  • Our services are provided “as is” without guarantees of performance or specific outcomes.

8. Privacy & Data Protection

  • We collect and use user data to provide services and improve functionality.

  • Data may be shared with third parties for processing payments and service fulfillment.

  • By using our services, you consent to our data collection practices.

9. Governing Law & Dispute Resolution

  • These terms are governed by the laws of South Africa.

  • Any disputes will be handled by the Pretoria High Court, South Africa.

By using our website, you confirm that you have read and agree to these Terms and Conditions.